NK Collective Privacy Policy

The NK Collective Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our digital services. We are committed to handling your information securely and in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

 

Information We Collect

Depending on how you interact with NK Collective, we may collect personal information including:

• Your name

• Email address

• Phone number

• Business name

• Website address

• Project information

• Billing information

• Documents you provide

• Images, logos or branding files

• Communication history

• Website usage information

 

Some information is provided directly by you, while other information may be collected automatically through cookies or website analytics.

How We Use Your Information

We collect personal information to provide our services effectively and communicate with you throughout your project.

 

Your information may be used to:

• Respond to enquiries

• Prepare quotes and proposals

• Deliver creative and digital services

• Manage invoices and payments

• Improve our website and user experience

• Send important project updates

• Provide customer support

• Meet legal or accounting obligations

We only collect information that is reasonably necessary for operating our business.

 

Website Analytics and Cookies

Our website may use cookies and similar technologies to understand how visitors use our website.

 

Analytics tools may collect information such as:

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referring websites

• Approximate location

This information helps us improve website performance and provide a better experience for future visitors.

You can disable cookies through your browser settings if you prefer.

 

Email Communications

If you contact NK Collective by email or through our website, we may retain copies of our correspondence to assist with customer service and project management.

We do not send excessive marketing emails and you can request removal from any mailing list at any time.

 

Working With Clients

To complete projects, we may receive documents containing personal or business information.

Examples include:

• Resumes

• Business plans

• Company profiles

• Website content

• Marketing materials

• Logos

• Brand guidelines

• Images supplied by clients

These files are only used for completing the agreed work and are not shared without permission unless required by law.

 

Third-Party Services

To deliver our services, we may use trusted third-party platforms including website hosting providers, cloud storage services, payment processors, email platforms, Canva, Google Workspace and other business software.

These providers have their own privacy policies governing how they handle information.

 

Data Security

NK Collective takes reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

While we use appropriate security measures, no website or internet transmission can ever be guaranteed to be completely secure.

 

How Long We Keep Information

We retain information only for as long as reasonably necessary to complete projects, maintain business records and comply with legal or financial obligations.

Once information is no longer required, it may be securely deleted or destroyed.

 

Your Privacy Choices

You may request access to the personal information we hold about you or ask us to correct inaccurate information.

Where appropriate, you may also request deletion of information that is no longer required.

 

Children's Privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 16.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements.

The latest version will always be available on this website.

 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

NK Collective

Email: hello@nkcollective.com.au

Website: www.nkcollective.com.au